Return Policy for Ready Sale Products – Al Rizq Advertising

Thank you for choosing Al Rizq Advertising. We are committed to providing you with the best products and services. Please read our return policy carefully for ready sale products:

1. Eligibility for Returns:
   • Returns are accepted within 14 days of the purchase date.
   • Products must be in their original condition, unused, and in the original packaging.
2. Non-Returnable Items:
   • Custom-made or personalized items.
   • Items that have been used or damaged by the customer.
   • Any product without a receipt or proof of purchase.
3. Return Process:
   • Contact our customer service team at [customer service email] or [customer service phone number] to initiate a return.
   • Provide your order number, the reason for the return, and any supporting photos if the item is damaged or defective.
   • Once your return request is approved, you will receive instructions on how to send the item back to us.
4. Return Shipping:
   • The customer is responsible for return shipping costs unless the product is defective or the return is due to an error on our part.
   • We recommend using a trackable shipping service or purchasing shipping insurance for items over AED 500.
5. Refunds:
   • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
   • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
6. Exchanges:
   • We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact our customer service team for assistance.
7. Damaged or Defective Items:
   • If you receive a damaged or defective item, please contact us immediately with details and photos of the issue. We will arrange for a replacement or refund.
8. Contact Information:
   • For any return or exchange inquiries, please reach out to our customer service team at [email protected] or +9714283 9495 .

We appreciate your business and strive to ensure your satisfaction with our products. If you have any questions or need further assistance, please do not hesitate to contact us.

Thank you for choosing Al Rizq Advertising!